From Exposure
to Messages to Sales —
One Loop
DCKonnect is a closed-loop growth platform built for modern Malaysian businesses.
So every enquiry has a system behind it.
*based on 150 Malaysian SMEs using DCKonnect
Where Your Growth Happens
DCKonnect connects your business across the platforms where your customers already are. From exposure… to messages… to conversion… to repeat sales… All in one loop.
Automate replies & broadcasts. DCKonnect AI responds instantly to FAQs, books appointments, and hands off to humans. Keep every conversation in one loop.
Unify messages from Page & comments. Auto-respond, route to sales, track conversions from ads. DCKonnect turns engagement into revenue.
Automate DMs & story replies. Capture leads from every mention. Instant responses for "price" or "where to buy" — compliant via DCKonnect.
TikTok Shop Chat
Turn comments into enquiries. Reply without violating rules. DCKonnect detects buying intent, auto-replies with product links, tracks each click.
TikTok Business
Manage DMs, comments, profile inquiries. DCKonnect centralises messages, auto-responds, alerts team for high-value leads — respects rate limits.
Shopee Chat
Handle buyer chats consistently, follow up before refund. Automate order status, returns. DCKonnect syncs history — reduces refunds, increases repeat purchases.
Lazada Chat
Automate post-purchase follow-ups, delivery confirmations. Sync orders & chat. DCKonnect reduces cart abandonment with targeted offers.
Tokopedia
Manage multiple stores from one dashboard. Auto-reply to buyers, send promos. Keep response time under 5 min with DCKonnect to boost seller rating.
YouTube Comment
Auto-respond to comments with video links, timestamps. Detect questions, reply instantly. DCKonnect converts viewers into subscribers & customers.
Telegram
Broadcast to thousands, automate two-way conversations. AI answers FAQs, collects leads. DCKonnect powers communities & broadcast channels.
Line
Automate replies on Line Official. Send rich messages, handle inquiries 24/7. DCKonnect integrates with Line API to keep your brand responsive.
Website
Live chat, chatbots, contact forms. Capture leads while they browse. DCKonnect widget turns visitors into conversations, conversations into sales.
DCKonnect is an official partner
We are officially recognized by the world's largest platforms — so you can integrate with confidence.
What Malaysian businesses say
“Shopee conversions jumped 73% in 2 months. Auto‑follow up saved us from refunds.”
“TikTok Shop comments = sales. We reply instantly without violations.”
“WhatsApp chaos → AI + human takeover. Closed the loop perfectly.”
Three reasons you’re leaving sales on the table
- 1You reply too late – 78% buy from first responder. AI cuts response to <2 sec.
- 2No follow‑up system – 60% of sales happen after 5+ touches. We automate multi‑channel follow‑up.
- 3You ignore the loop – exposure without conversion = wasted ads. Close the loop from view to repeat buyer.
Quick‑win checklist
- ✅ Connect WhatsApp + Instagram + Shopee
- ✅ Set auto‑follow‑up for abandoned chats
- ✅ Activate AI video to boost exposure
- ✅ Turn buyers into sharers (referral)
We’ll set it up in 30 min. No code.